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Refund Policy

Refund Eligibility

Refunds are offered on a case-by-case basis and are subject to the following conditions:

  • Service Delivery Issues: If we fail to deliver the agreed-upon services or do not meet the project specifications as outlined in the contract or agreement.

  • Satisfaction Guarantee: If you are dissatisfied with the results of the service provided, we encourage you to reach out to our team to resolve the issue before requesting a refund. We will work with you to make necessary adjustments to meet your expectations.

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Refunds will not be issued under the following circumstances:

  • Change of Mind: If you change your mind or no longer need the services after the project has begun.

  • Completed Services: Once services have been delivered or the work has been completed as per the terms of the agreement, no refund will be issued.

  • Third-Party Services: If your project involves third-party software or external tools and services, we cannot refund charges incurred for these third-party services.

Requesting a Refund

To request a refund, please contact us within [X] days of the service delivery date, explaining the reason for your request. You can contact us through the following methods:

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Once we receive your refund request, we will review the details and get back to you within [X] business days. We may ask for additional information or clarification to process your request.

Refund Process

If your refund request is approved, we will process your refund within [X] business days. Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed upon. Please note that it may take additional time for your bank or payment provider to process and reflect the refund.

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